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9S · PLAYER INFORMATION

9S Responsible gaming

Play should fit into your life. Keep your time, spending and well-being in view.

For adults 21 and over

The 9S lobby is intended for adults aged 21 and over. Keep devices and account access away from children, and do not share your login details.

Decide your limits before you play

Choose a time limit and an amount you can afford to lose before starting. Keep everyday expenses and savings separate from any gaming budget. A limit is a stopping point, even when a session is going well.

Keep expectations realistic

Game outcomes are uncertain. A previous result does not promise a future outcome. Treat gaming as paid entertainment, and avoid borrowing money or increasing your spending to recover a loss.

Make room for breaks

Take regular breaks and stop when you feel tired, upset or distracted. Check how much time and money you have spent. Avoid playing when alcohol or other substances affect your decisions.

Recognize when to step away

Repeatedly exceeding your limits, hiding your activity or using money needed for essentials are reasons to pause. Use any available account limits, cooling-off periods or self-exclusion settings. Speak with someone you trust and consider support from a qualified professional if gaming is affecting your life.

Support without pressure

You do not need to keep playing to seek help. Ask the account service about restrictions or closure options. Take the time you need before deciding whether to return.

Updated 26 October 2026